Technical Writing Service

Helpful content that makes life easier. 

408.472.8950 (Call / Text)  |  cpalomino@pegasus-communications.com

Your customers need clear, concise, and helpful content. Content that answers their questions, explains how things work in clear logical steps, and uses language that they can understand quickly. 

I specialize in knowledge transfer and in developing content from the reader's point-of-view. I create help pages and user guides that make life easier for your customers and staff. 

Publication List (Medical, Software, Business Policies, SOPs, DOIs, Semiconductor, Aeronautics, Education Technology)

•    HeartMate II IFU and PHB
•    HeartMate 3 IFU and PHB
•    Predix Visualization Developer Guide (1.5, 14.1, 14.2)
•    Predix Core Migration Guide: From 14.1 to 14.2
•    Predix Concepts and Architecture Guide (1.5, 14.1, 14.2)
•    Predix Workbench User Guide (1.5, 14.1, 14.2)
•    Predix Administration Console User Guide (1.5, 14.1)
•    OnSite for da Vinci Systems
•    Connect for da Vinci Systems
•    da Vinci Si manual (Asian Market)
•    DPN HD Functional Description Manual – 154 pages
•    DPNPlus to DPN HD Retrofit Manual– 63 pages
•    RTP Maintenance, Reference, Startup Process (Tiers 0, 1, and 2), and Troubleshooting procedures.
•    Cenova™ Service Manual (1.0, 1.2, 1.3, 2.0)
•    Cenova™ Installation Quick Reference (1.0, 1.5, 2.0)
•    SecurView® Installation & Service Manual (7-0, 7.1, 7.1.3, 7.2)
•    SecurView® 7.2 Advanced Multimodality Option & MR-CADWorks™ Installation Manual (7.0, 7.1, 7.2)
•    Agile PLM User Guide (Internal Document)
•    DICOM 6000 Interface Service Manual (1.0, 1.1.3)
•    SecurView® DX 7.2 Software-Only Installation Instructions (7.0, 7.1, 7.2)
•    Quantra 1.0 User Manual
•    Hologic Application Synchronization Installation (2.0, 2.1)
•    Hologic Application Synchronization Release Notes (2.0, 2.1)
•    SecurView® RT TechMate Upgrade FMI (7-0, 7-0-1, 7-0-2, 7.1.0, 7.1.2, 7.1.3, 7.2, 7.2.1)
•    SecurView® DX/RT Upgrade FMI (7-0, 7-0-1, 7-0-2, 7.1.0, 7.1.2, 7.1.3, 7.2, 7.2.1)
•    R2™ DMax/DM/DX/LS Service Manual (8.5, 8.6, 8.6–8.7)
•    SecurView® App Sync Guide for Partners Using Sharedfile Interface (2.0, 2.1)
•    SecurView® App Sync Guide for Partners Using AS Adapter (2.0, 2.1)
•    Hologic Cybersecurity Product Report
•    Hologic Antivirus Installation Instructions
•    DICOM Conformance Statements
•    Statistics with List Editor for the TI-89/TI-92 Plus
•    TI-10 Guide for Teachers
•    TI-10 Quick Reference Guide
•    TI-84 Plus Guidebook – Chapters include, Top Ten Things You Need to Know, TI-84 Linking
•    TI-84 Plus Silver Edition Guidebook – Chapters include, Top Ten Things You Need to Know
•    F-16 Product Operation and Maintenance Job Guide – Nose Landing Gear, Proprietary
•    F-16 Product Operation and Maintenance Job Guide – Main Landing Gear, Proprietary
•    Policies (Financial, Payment Services, Corporate Governance, Legal, and IT), Proprietary